Your travel experience begins well before your departure.
Your health and well-being are at the heart of our concerns.
Health measures related to the current epidemic are leading us to adapt our services in airports, lounges and on board, to enable you to travel safely.
Wearing a surgical mask is mandatory at the airport and throughout your flight. We also ask you to respect physical distancing measures whenever possible.
Hydroalcoholic gel dispensers are available at the airport.

The La Première experience
at Paris-Charles de Gaulle

Personalized service and exclusive access


In Paris*, Bordeaux*, Lyon*, Marseille*, Nice* and New-York City, your personal Hertz DriveU driver will pick you up in a premium vehicle and drive you to the airport.

You can also take advantage of this service upon arrival of your La Première cabin flight at Paris-Charles de Gaulle or your connecting flight to one of the cities listed. The Hertz DriveU service is complimentary* to our La Première guests.

Book your driver by telephone, up to 24 hours before the transfer, by calling your exclusive La Première number.

Most Hertz DriveU vehicles are equipped with a Plexiglas partition to ensure your safety and that of the driver. The seats, armrests and handles are disinfected after each trip and hydro-alcoholic gel is at your disposal.


As soon as you arrive at the airport, you will be greeted in front of Terminal 2E, opposite Gate 14, the exclusive meeting place for our La Première guests.
A concierge will take care of your baggage. You will then be received in a private check-in lounge, where every formality will be carried out for you.

Afterwards, you are free to enjoy a relaxing stay in the La Première lounge.

* The transfer is offered free of charge within a 40 km radius around Paris-Charles de Gaulle airport. Please note that beyond this distance, additional kilometers are at your expense.

Simplified boarding

We remind you that the seats, armrests, handles, as well as the trunks of the vehicles are disinfected after each trip. The vehicles are regularly aired and have self-serve hydroalcoholic gel.

A full team at your service

All throughout your trip, including upon arrival and during connections, an Air France team member will be available at your side at every turn. You receive priority access when exiting the aircraft and our staff will accompany you to the baggage claim area.

During connections, you will be welcomed immediately upon arrival and accompanied to the La Première lounge.

The La Première experience around the world

Air France is ready to welcome you in its lounges located in airports around the world. As soon as you check in, you receive a personalized welcome at the La Première counters.

In addition, you always receive priority access when exiting Air France aircraft and at baggage claim.
Enjoy the comfort of a chauffeured luxury car for your transit to or from the airport, anywhere in the world. Contact us on your exclusive La Première number.

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