Air France - Sky Team

BlueBiz, your business travel solution

BlueBiz, join online Click here

BlueBiz is the AIR FRANCE and KLM program designed exclusively for businesses. With BlueBiz, your employees earn Blue Credits on every trip. You can then use Blue Credits towards free flights and more, making the most of your company’s travel budget.

Convert your Blue Credits into free tickets

At any time, you can convert Blue Credits earned by your company into award tickets or upgrades, valid on flights with AIR FRANCE and KLM. These awards are non-nominative: your company is free to use them for any employee.

BlueBiz award tickets


With BlueBiz, managing your Blue Credits is easier than ever since 1 Blue Credit = 1 MUR. Simply make sure that enough Blue Credits are in your account to cover your fare… and receive your award!
For example:
 You have earned 33 000 Blue Credits. You can purchase an award ticket at a price up to MUR 33 000. If you choose a round trip Mauritius - Paris flight at a fare of MUR 30 000(tax included), you will use 30 000 Blue Credits.
The 3 000 unused Blue Credits remain on your account to be used for your next award.

… and flexible!

Blue Credits may be used to purchase any type of ticket (as well as upgrades) with AIR FRANCE or KLM, no matter the fare or destination.

Conditions of use

BlueBiz award tickets can be used for flights with AIR FRANCE and KLM, or for flights with partner airlines, under the following conditions:
You can book your award ticket up until 2 days before your departure date. All BlueBiz awards must be completely purchased using only Blue Credits (including fees and taxes). Blue Credits enable you to purchase award tickets based on all public AIR FRANCE and KLM fares available in the departure country. Standard conditions corresponding to the chosen fare apply to award tickets.
All modification or refund requests must be made to local BlueBiz customer service representatives.
Ticket modification fees can be paid for using Blue Credits, or through another payment method.
It is possible to change an itinerary before the start of a trip, and with the agreement of the local BlueBiz team. Fare adjustments occurring due to the itinerary change must be paid in Blue Credits. Award ticket refunds are made by re-crediting the BlueBiz account with Blue Credits.

BlueBiz upgrade awards

Request an upgrade Click here

BlueBiz upgrade awards are authorized for AIR FRANCE and KLM flights. BlueBiz upgrade award requests must be made using the award request form at least 5 working days before your departure (the time necessary to process your request).
The value of a BlueBiz upgrade award is calculated using the following method: Difference between the purchased fare (+ taxes) of the original purchased ticket and the fare (+ taxes) of the newly issued ticket in the higher cabin class.
The fare difference is converted into Blue Credits and debited from the BlueBiz account. BlueBiz upgrade award are issued according to the following criteria: Booked in the next highest cabin class in the first booking code available, authorized according to the rules defined below. BlueBiz upgrade award can only be issued by local BlueBiz teams.

Upgrades on Air France flights


on international flights

Authorized upgrade:

from the Voyageur(1) cabin to Premium Voyageur(2) and Affaires(3) cabins,

from the Premium Voyageur(2) cabin to the Affaires(3) cabin,

from the Affaires(3) cabin to the La Première(4) cabin.

Eligible booking codes:
(1) K, B, Y
(2) A, S, W
(3) D, C, J
(4) F, P.

Upgrades on KLM flights


on international flights

Authorized upgrade:

from KLM Economy Intercontinental(1) class to World Business(1) class.

Eligible booking codes:
(1) B, H, K, M, S, Y
(2) C, J          

Manage your awards in total security!

In order to ensure the proper use of your BlueBiz account, only the administrator designated for the account is authorized to check the account total and request awards.