Air France - Sky Team
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Claim missing Miles

If you have earned Miles (from flights, hotel stays or other activities) and they have not appeared on your Flying Blue account, you can claim your Miles within six months of the transaction date.

Claim missing Miles from AIR FRANCE and KLM

If you have earned Miles from AIR FRANCE or KLM flights and they have not appeared on your Flying Blue account within 72 hours, you can claim your Miles within six months of the transaction date. Newly enrolled customers can claim missing Miles for any transactions that took place to up to 3 months before the date of enrolment.

Claim missing Miles from our SkyTeam airline partners and other airline partners

If you have earned Miles from our airline partners and they have not appeared on your Flying Blue account within 2 weeks, you can claim your Miles within six months of the transaction date.
For flights operated by one of our SkyTeam airline partners, you can claim your Miles by completing a form and sending it by post or fax.

Claim missing Miles from our non-airline partners

If you have earned Miles from non airline partners and they have not appeared on your Flying Blue account within 6 or 8 weeks, you can claim your Miles within six months of the transaction date. For transactions with our non-airline partners, please select the partner from the list below. You will then be directed to their website where you can either claim your Miles online or complete a form, which you can send in by post.