Air France - Sky Team

New Rules on Refund
Fuel Surcharge Amount

Dear valued passenger,

AIR FRANCE KLM would like to inform you that from 15 January 2012, the fuel surcharge amount of a non refundable ticket is also non refundable in any case.

Should you need further information, do not hesitate to contact our Web Support Desk.

Hanoi: +84 4 3825 34 84 / 3824 70 66
Ho Chi Minh City: +84 8 3829 09 81 / 82

Thank you for your cooperation.
AIR FRANCE KLM commercial team in Vietnam.