your business travel solution

Have you earned Blue Credits with your BlueBiz account? Convert them into tickets or upgrades, and save on your company’s travel budget!

Convert your Blue Credits into tickets and upgrades

At any time, you can convert Blue Credits earned by your company into award tickets or upgrades, valid on flights with AIR FRANCE, KLM, Alitalia and Delta Air Lines. The BlueBiz tickets or upgrades can be used for any employee of your company.
Converting Blue Credits is simple!
You can convert Blue Credits into awards (tickets and upgrades) using a simple scale:
1 Blue Credit = 1 Euro

BlueBiz tickets


With BlueBiz, managing your Blue Credits is easier than ever since 1 Blue Credit = 1 Eur. Simply make sure that enough Blue Credits are in your account to cover your fare… and receive your BlueBiz ticket!
For example: you have earned 550 Blue Credits. You can purchase a BlueBiz ticket at a price up to 550€.  If you choose a round trip Vienna New York flight at a fare of 500€ (tax included), you will use 500 Blue Credits. The 50 unused Blue Credits remain on your account to be used for your next BlueBiz ticket.
… and flexible!
Blue Credits may be used to purchase any type of ticket (as well as upgrade) with AIR FRANCE, KLM, Alitalia and Delta Air Lines, no matter the fare or destination.
BlueBiz award tickets can be used for flights with AIR FRANCE, KLM, Alitalia and Delta Air Lines or for flights with partner airlines, under the following conditions:

  • You can book your award ticket up until 2 days before your departure date.
  • For tickets with complex itineraries, contact to the BlueBiz Helpdesk at least 3 working days before the departure date.
  • All BlueBiz awards must be completely purchased using only Blue Credits (including fees and taxes).
  • Blue Credits enable you to purchase award tickets based on all public AIR FRANCE, KLM, Alitalia and Delta Air Lines fares available in the departure country.
  • Standard conditions corresponding to the chosen fare apply to award tickets.
  • All change or refund requests must be made to local BlueBiz Service Desk.
  • Ticket change fees can be paid for using your Blue Credits or through nother payment method.
  • In case of modification, please contact the local BlueBiz Service Desk at least 3 working days before your departure date.
  • It is not possible to change an itinerary.
  • For tickets bought with Blue Credits, refunds will be made by re-crediting the BlueBiz account with Blue Credits.

BlueBiz upgrade

You can purchase a BlueBiz upgrade on AIR FRANCE and KLM operating flights.

BlueBiz upgrade award requests must be made using the award request form at least 5 working days before your departure (the time necessary to process your request).
The value of a BlueBiz upgrade is calculated using the following method:

  • Difference between the purchased fare (+ taxes) of the original purchased ticket and the fare (+ taxes) of the newly issued ticket in the higher cabin class.
  • The fare difference is converted into Blue Credits and debited from the BlueBiz account.
BlueBiz upgrades are issued according to the following criteria:

Booked in the next highest cabin class in the first booking code available, authorized according to the rules defined below. A BlueBiz upgrade can only be issued by local BlueBiz teams.
Request an upgrade

Upgrades on Air France flights

Upgrades on KLM flights

Manage your awards in total security!

In order to ensure the proper use of your BlueBiz account, only the administrator designated for the account is authorized to check the account total and request awards.
Your BlueBiz account

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