Legal Notices General Conditions of Sale

Fares

Booking on the site & payment method

The online booking system confirms your reservation if you enter your form of payment and click on "confirm my reservation".

If you confirm, you will receive a "flight reserved" message as well as your confirmation number when Air France receives the payment. You will also receive confirmation by e-mail.
If you do not enter any form of payment, the online booking system will give you flight and fare availability without making a reservation.
You can make a booking and pay for your tickets online with an international credit card (American Express, MasterCard, Visa, Diners Club, Eurocard) up to three days before departure. The credit cardholder paying for the booking must be at least 18 years old and be one of the travellers.

We are pleased to offer secure online payment using SSL (Secure Socket Layer) technology. SSL works by encrypting all communications between your computer and our server so that the information cannot be intercepted. If your browser is SSL equipped, your transaction will be secured automatically.

If you choose to pay in cash, you have to come to our city ticket office in Belgrade to make a payment within the deadline given by the system at the end of your reservation, otherwise your reservation will be automatically cancelled.
br> By intrusting us with this confidential data (by internet), you accept that this data be held and used by Air France in accordance with the laws on protection of privacy.

Payments are made in Dinar.

Ticket delivery

A. Electronic Ticketing

1. Book your flight on-line at least 72 hours before departure. You can recognise eligible routes by the "E" visible on the Flight Avaibility page. The Booking Engine will automatically propose you an e-ticket if the route is eligible.
2. You will receive by e-mail the confirmation of your booking and your "itinerary receipt" when Air France receives the payment.
3. At the check in desk hand your customer identification (your Flying Blue, your credit card, your passport or your ID) to the check-in agent and receive your boarding card. You can also use our e-checkin service for certain eligible destinations and use our Self Check-in Terminals.

Please note our website does not propose paper tickets for an electronic ticket eligible destination.

B. Paper Tickets

Please note that most of the flights departing from Airport Belgrade are eligible to electronic ticketing.

You can either receive your ticket by mail at your address in Serbia if your departure is at least nine workdays later or come to city ticket agency to pick up your ticket. Please note, that the ticket cannot be issued at the airport.

Ticket use

The fare is applicable for a ticket used fully, in sequential order for the specified journey and on the specified dates. As outlined in the General Conditions of Carriage, any non-compliant use noticed on the day of travel may incur an additional fixed-rate fee at the airport for the amount of: €125 on short-haul flights (metropolitan France and Corsica), €250 for a medium-haul flight in the Economy cabin, €500 for a medium-haul flight in the Business cabin, €500 for a long-haul flight in the Economy or Premium Economy cabin, €1500 for a long-haul flight in the Business cabin and €3000 for a long-haul flight in the La Première cabin (or the equivalent in the local currency.)

CONDUCT ABOARD AIRCRAFT

The Passenger is informed that in the event of a breach of Article 15 (Conduct aboard aircraft) of General Conditions of Carriage and in accordance with the provisions of their Article 9 (Refusal and limitation of carriage), he or she may be registered on a list of persons subject to a travel ban aboard the Air Carrier's aircraft under the Authorization n°2016-240 by the CNIL (French data protection authority).
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