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Baggage problems: your contacts

Was your baggage late, damaged or lost? Did you leave an item or hand baggage on board an Air France aircraft, waiting room or check-in counter? Here you will find the contact information you need.

Missing baggage

Did you not receive your baggage upon arrival? Please contact:

Air France ticket office in Belgrade
Address: Knez Mihailova 30/II - Belgrade
Phone: +381 11 2638 222
Fax: +381 11 2638 378

Damaged baggage

Were you unable to declare your damaged baggage at the airport? Please send your declaration to the following address:

Air France ticket office in Belgrade
Address: Knez Mihailova 30/II - Belgrade
Phone: +381 11 2638 222
Fax: +381 11 2638 378

Lost item

Lost item on board or in an Air France lounge

Did you lose an item on board an aircraft or in an Air France lounge? Please contact:

Air France ticket office in Belgrade
Address: Knez Mihailova 30/II
Tel.: +381 11 2638 222
Fax: +381 11 2638 378
e-mail: mail.claim.beg@airfrance.fr

Working hours:
From Monday to Friday - 08h00 to 16h00

Lost item at the airport

Belgrade Airport Lost and Found Assistance Service:
Tel.:+381 11209 48 54
Fax: +381 11 228 64 11

Working hours:
From Monday to Sunday - 10h00 to 13h30