You wish to contact our Customer Relation Department

We are here to help you.
You wish to contact us online, please fill in the form or write at us at:
If your permanent residency address is in Serbia, then contact the following Customer Relations department:

Air France ticket office in Belgrade
Address: Knez Mihailova 30/II

Phone: +381 11 2638 222
Fax: +381 11 2638 378

Working hours: From Monday to Friday - 08h00 to 16h00

For your information
Don't forget to include original supporting documents with your letter which will allow us to process your request: these include ticket receipt, boarding pass, invoice, etc.
If your claim concerns Flying Blue…

Have you lost your Flying Blue card?
Are there Miles missing from your account?
Are your Flying Blue personal details up-to-date?
The Flying Blue Customer Care department is here to help and will answer all your questions.
Flying Blue Customer care department