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They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).
Booking fees vary depending on:
- point of sale (online, Air France ticket office, etc.),
- place of issuance (online or by phone, etc.).
|Booking fees||Change made on airfrance.ro self-service kiosk||Change made at an
Air France airport counter
Change made by phone or at an
Air France ticket office
|Ticket purchased on airfrance.ro or at an Air France ticket counter||No booking fees||15 €||15 €|
|Ticket purchased on a third-party site or travel agency||No booking fees||30 €||30 €|
|Booking fees||Refund requested on airfrance.ro||Refund requested at an Air France airport counter||Refund requested by phone or at an Air France ticket office|
|Ticket purchased on airfrance.ro or at an Air France ticket counter||No booking fees*||20 €||20 €|
|Ticket purchased from a third-party site or travel agency||Refund request to be completed through the third-party website or travel agency used to purchase the ticket*|
* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.