Contact our sales departments

Air France makes every effort to answer your questions and accommodate your requests.
Don't hesitate to use our search engine or to consult our help sections below.
We would draw your attention to the fact that emails impersonating Air France are currently circulating. These malicious emails include links whose aims are to recover your personal information.
Please note that Air France will never ask for your personal information by email or any bank account information. We recommand extreme caution and to never provide your credit card information by email. Only requests made directly to our services have to be taken into account.

Air France Call Center

To make a reservation, get real-time information or ask questions, please contact our agents by phone at:

3654 (0.34 €/min), everyday 6.30am to 10.00pm, from France *.

* +33 (0)892 702 654 from abroad.

Air France ticket offices

Our ticket offices located in cities and our ticket counters at the airports are ready to welcome you.

Address: 39th floor, Yuchengco Tower, RCBC Plaza, corner Ayala and Sen. Gil Puyat Avenues, Makati City 1200, Philippines
Tel.: +63 2 588 6900
Opening hours: Monday – Sunday 08:00 – 17:00
Closed 01 January and 25 December.

REQUESTING A TICKET REFUND


A refund is subject to the conditions of the fare you purchased. For more information contact the Air France Sales and Service Centre at

Manila, Philippines: +63 2 588 6900
Opening hours: Monday – Sunday 08:00 – 17:00. Closed 01 January and 25 December.

If your ticket is flexbile and can be modified with or without penalty, you can consult, reservation online under "Manage your reservations".

BlueBiz

Find all information and contacts relating to BlueBiz, our loyalty program for small and medium sized businesses.

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