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Information

Complete your reservation with "Manage your reservations" tool.

Certain countries authorities require all airline companies to disclose passenger personnel data to their immigration authorities. These data need to be communicated before the departure otherwise boarding may be denied.

When booking tickets, customers are kindly asked to provide the information required at time of reservation of their flights so as to avoid long queues at time of check-in at the airport.

It is also possible to enter, check or complete this information online on the "Manage Your Reservations" tool that you can access from the homepage.

Countries concerned: Afghanistan, Algeria, Saoudia Aarabia ,Canada, China, Corea, Dubaï, Egypt, Spain (from non-shenghen countries), USA, Ethiopia, India, Indonesia, Iran, Japan, Jordan, Kenya, Lebanon, Lybia, Mali, Morocco, Mauritania, Mexico, Niger, Nigeria, Pakistan, Senegal, Sudan, Syria, Chad, Tunisia, Turkey,Yemen.

Compulsory information

Surname and first name (as appears in the passport) date of birth, gender, nationality, Passport number.

New requirement for travel to the United States

Thinking about visiting the United States? Starting January 12, 2009, you must make an electronic request for authorization. This new measure is for citizens of countries included in the Visa Waiver Program (VWP)*.
You can request authorization for free online, via the Electronic System for Travel Authorization (ESTA).
Please note:


  • It is recommended that you make your request a minimum of 72 hours before your flight departure.
  • ESTA authorization is valid for 2 years, as long as your passport is valid during that time.
  • This form will eventually replace the information sheet which currently must be filled out in the airplane before landing in the United States.
  • It is advised that you present a copy of this authorization to United States passport control agents and customs authorities in order to facilitate entry.
* Citizens of 35 countries can travel to the United States without a visa, for travel limited to 90 days.
These countries are: Andorra, Australia, Austria, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, New Zealand, Norway, Portugal, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, United Kingdom

Particularities for America, India and Canada

In addition, American, Indian and Canadian authorities request the following data : Green Card information, if applicable, country of residence, and for those* who are going to the Untied States, their destination address (number and name of street, town, state and postal code). With the exception of American citizens and Green Card holders. Please note : these procedures also apply to passengers travelling to Papetee and by transiting via Los Angeles.