Best Price Guaranteed

You found a cheaper Air France ticket on another Internet site?

Take advantage of the Best Price Guaranteed

Air France will refund the difference in price between the 2 tickets, along with a bonus of AED 250 if, after buying a plane ticket on, you find a less expensive ticket:

  • by at least AED 50,
  • on another Internet site in United Arab Emirates,
  • within 24 hours of your booking on,
  • for an identical flight, itinerary and booking class.

Please note: the refund of the ‘price difference' and the AED 250 bonus are to be used on a subsequent trip.

Submit a claim

Remember to send us your refund request before midnight on the same day you bought your ticket on

To request an application of the Best Price Guaranteed, send an e-mail to including the information detailed below. We suggest that you copy and paste this list and complete the fields directly in your e-mail.

* Mandatory information

1. Your details:
Last name*:
First name*:
Country of residence*:
Telephone number*:
Flying Blue card number (if you are a member):

2. Your Air France booking:
Departure date*:
Flight number*:
Departure airport*:
Destination airport*:
Number of passengers:
Booking class (Tempo/Economy, Affaires/Business, Première/First):
Ticket Price including taxes:

3. Offer found on another site:
Name of Internet site*:
URL address*:
Total cost of ticket including taxes*:

Please note: Air France reserves the right to refuse any request that is incomplete or containing information that cannot be verified.