Best Price Guaranteed

You found a cheaper Air France ticket on another Internet site?

Take advantage of the Best Price Guaranteed

Air France will refund the difference in price between the 2 tickets, along with a bonus of AED 250 if, after buying a plane ticket on airfrance.ae, you find a less expensive ticket:



  • by at least AED 50,
  • on another Internet site in United Arab Emirates,
  • within 24 hours of your booking on airfrance.ae,
  • for an identical flight, itinerary and booking class.

Please note: the refund of the ‘price difference' and the AED 250 bonus are to be used on a subsequent trip.

Submit a claim

Remember to send us your refund request before midnight on the same day you bought your ticket on airfrance.ae.


To request an application of the Best Price Guaranteed, send an e-mail to mail.dxb@airfrance.fr including the information detailed below. We suggest that you copy and paste this list and complete the fields directly in your e-mail.


* Mandatory information


1. Your details:
Last name*:
First name*:
E-mail*:
Country of residence*:
Telephone number*:
Flying Blue card number (if you are a member):


2. Your Air France booking:
Departure date*:
Flight number*:
Departure airport*:
Destination airport*:
Number of passengers:
Booking class (Tempo/Economy, Affaires/Business, Première/First):
Ticket Price including taxes:


3. Offer found on another site:
Name of Internet site*:
URL address*:
Total cost of ticket including taxes*:


Please note: Air France reserves the right to refuse any request that is incomplete or containing information that cannot be verified.