LOST AND FOUND

Lost or found an object? We can help you!
Air France, in partnership with France Objets Trouvés, offers a collaborative platform to match lost and found item listings in the Paris and Toulouse airports. We also have solutions available for other airports.
How does it work? It's very simple!



For any item lost in a public area (security control point, boarding halls, etc.) please contact the Lost and Found service of the relevant airport.

Did you find a personal item and were not able to hand it in to the Lost and Found service at the airport? There are several different ways you can declare the item, depending on where you found it.

In case you find official documents
We keep official documents (passport, ID card, driving license, residency permit, etc.) for 7 days. We can get them back to you if you contact us within this time period. After 7 days, we are obliged to send them to an embassy, local council or police station.
DID YOU FIND YOUR ITEM VIA FRANCE OBJETS TROUVÉS?
Has your lost item been found? We're happy to hear it! Please note: You will be charged a fee of €12 when you come to collect your item. If you are unable to collect it directly from Air France, we can send it to you, upon payment of the shipping fees.
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