Collection of Information
- Your privacy is very important to us.
- Like most Web sites, we collect relevant user information to optimize and enhance your experience with airfrance.com/us by improving our site content and navigation. The data collected include, service provider, browser type, and pages accessed on our Web site.
- We do not have access to any personally-identifiable information unless you choose to provide us with such information.
- We do not use cookies.
- Children under 13 years of age accessing airfrance.com/us: We have no way of distinguishing the age of individuals who access airfrance.com/us, so we will collect the same information from individuals under 13 and apply the same privacy policy as we would with any other individual. However, If a child has provided us with personally-identifiable information without parental or guardian consent, the parent or guardian should contact us to remove the information and/or unsubscribe them from any promotional contact opportunities. Air France supports and complies with the Child Online Protection Act (15 USC 6501).
Use of data The data collected may solely be used for promotional or commercial communications or for information purposes by Air France or one of its subsidiaries, via different media. We may use this data to conduct research to improve our services.
In very exceptional circumstances, Air France may have to disclose confidential information when necessary for the identification, questioning or prosecution of any individual likely to cause prejudice or harm, intentionally or not, to: - Air France´s rights or property, - other users of the Air France site, - any other person who may be adversely affected by such activities.
Personal data may also be disclosed exceptionally when Air France is legally obliged to do so, e.g. after filing a complaint.
Provisions relating to the flights bound for the United States To ensure flight safety and for reasons pertaining to national security, the United States adopted a regulation on 25 June 2002 obliging all international airlines operating flights to the United States to give U.S. Customs access to all data concerning their passengers in their reservation systems. Any breach of the American law will lead to heavy penalties levied on airlines, by the U.S. Authorities.
Air France therefore informs its passengers that, as from 5 March 2003 :
All personal information provided by its customers when booking their flight, will be directly accessible by the U.S. Authorities.
Air France, who is concerned with securing and protecting its customers´ personal data within the French and European legal framework, reminds its passengers that a certain amount of data is compulsory for the booking of flights and ticket issuance, and that their right to oppose this measure in accordance Article 26 of the Law no.78-17 of 6 January 1978 relative to information systems and records and freedoms, could lead to the cancellation of their trip or at least some of the services requested.
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