Review or modify
Would you like to change your reservation, order a special meal or check in online? Looking for practical information to make your trip a success?
Discover everything you can do on the "Review / modify your reservations" area.
View your active reservations
Find all your trip details: flight and ticket numbers, departure and arrival times, terminal number, Check-In Deadline, maximum weight and number of baggage items allowed, conditions for modification of your ticket… You can also learn more about the services available on board, such as entertainment, meal services, and in-flight shopping!
Are you a Flying Blue member? Use your Flying Blue user name to see your trip details and all of your active reservations.
Did you know? You can stay updated in real time by providing us your contact information!
Please provide the mobile phone numbers and e-mail addresses you will be using during your trip. We will then keep you informed in real time of any changes concerning your flight.
Has your flight´s departure gate changed? Has your baggage been delayed? Find out right away, by SMS or e-mail.
Visit the review / modify your reservations area
A la Carte services
For more comfort during your trip, you can purchase the following options:
- Seat Plus for more leg room,
- additional baggage allowance*(available for purchase with Flying Blue Miles),
- an A la Carte meal to enjoy a fine cuisine,
- personalized services at Paris-Charles de Gaulle airport.
* Baggage allowance corresponds to the number and maximum weight of baggage items you can transport in the hold at no extra charge.
Purchase A la Carte services
Finalize and pay for your reservation
If you selected the “Time to Think” option, connect to the “Manage your reservations” area to confirm and pay for your reservation.
Change your personal information
For all ticket types, you can change or add:
- your Flying Blue, VoyageurREWARDS, or BlueBiz number, (according to the section available on the site)
- your contact information (e-mail address, telephone numbers),
- regulatory information required by the authorities in your destination country (passport number, visa number, address at your destination, etc.),
- your meal choice and seat preference.
Modify your flight details
You can change the date, time, or itinerary of your flight, as well as your travel class, if your fare rules allow for changes with or without a fee.
Please note: if the price of your new flight is higher, you must pay a supplement. If the price is lower, you will be partially reimbursed.
Obtain a refund online
Would you like to submit an online refund request for your ticket? This service is available if you have:
- an Air France ticket (ticket number beginning with 057) purchased online, in an Air France ticket office, or by telephone, and issued at least 2 days or up to 12 months prior to today´s date,
- a ticket that permits refunds with or without a fee.
Did you purchase travel insurance or book a hotel or rental car? We recommend that you contact your insurance company, hotel, or travel agency before submitting your online refund request.
The refund will be credited to the account linked to the payment card used to purchase the ticket. The total refund amount is calculated based on the fare conditions for your ticket*. We recommend that you read the fare conditions before submitting your refund request.
- online refunds are not available for Flying Blue award tickets,
- if several people are included in the same reservation file, the refund request applies to all tickets on file, as long as each ticket permits refunds.
* Excluding non-refundable service fees.
A successful trip: practical information and additional services
Getting to the airport, reserving a parking space, baggage tips
, airport and connection guides…
Obtain all the practical information you need for your trip.
To be sure of an enjoyable stay, take advantage of our partner offers by reserving your hotel or car online!
From this summer, you will be able to use the “Manage your reservations” area to submit your refund request online!