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Contact Air France

Beijing

Information and reservations

Reconfirmation is no longer required for flights operated by Air France
Tel: 4008 808 808
Fax: (8620) 3878 5225
Opening hours
08H00-19H00 Monday-Friday
09H00-18H00 Saturday-Sunday & Public Holidays

Beijing Airport (Capital)

Information and Ticketing Counter c/o Handling
Company B.G.S
Opening Hours 07H10 - 15H10
Counter number 60, International departure level
Terminal 2
Tel: (8610) 6459 2675

Shanghai

Information and reservations

Reconfirmation is no longer required for flights operated by Air France
Tel: 4008 808 808
Fax: (8620) 3878 5225
Opening hours
08H00-19H00 Monday-Friday
09H00-18H00 Saturday-Sunday & Public Holidays

Shanghai Airport (Pudong)

Information and Ticketing Counter T1
Information and Ticketing Counter Opening Hours Daily:
08H35-11H55 Monday & Saturday: 20H45-22H45 Daily
(except Monday & Saturday): 20H45-22H55 

Guangzhou

Information and reservations

Reconfirmation is no longer required for flights operated by Air France
Tel: 4008 808 808
Fax: (8620) 3878 5225
Opening hours
08H00-19H00 Monday-Friday
09H00-18H00 Saturday-Sunday & Public Holidays

Flight Information

Tel: (8620) 3606 6999
Service Desk Opening Hours
20:00 - 22:00 daily

Wuhan

Information and reservations

Reconfirmation is no longer required for flights operated by Air France
Tel: 4008 808 808
Fax: (8620) 3878 5225
Opening hours
08H00-19H00 Monday-Friday
09H00-18H00 Saturday-Sunday & Public Holidays

Hong Kong Office

General Services
Reconfirmation is no longer required for flights operated by Air France
Tel: (852) 2501 9498
Fax: (852) 2521 8468

Macau

Reconfirmation is no longer required for flights operated by Air France
Tel: (852) 2501 9433
Fax: (852) 2125 6191
Opening hours
08H00-19H00 Monday-Friday
09H00-18H00 Saturday-Sunday & Public Holidays

Taiwan

Information & Reservations
Reconfirmation is no longer required for flights operated by Air France
Telephone number: +886 (02) 7707 4701
Fax number: +886 (02) 3322 9004
Opening hours:
Monday - Friday: 08:00 - 19:00
Saturday - Sunday: 09:00 - 18:00
Public Holidays: 09:00 - 18:00

Flying Blue Information
Telephone number: +886 (02) 7707 4707
Fax number: +886 (02) 3322 9009
Opening hours:
Monday - Friday: 09:00 - 18:00
Exceptions:
Saturday - Sunday: Closed
Public Holidays: Closed
Customer Service
Fax: +886 (02) 3322 9008

1. Information and reservations

Reconfirmation is no longer required for flights operated by Air France
Tel: (852) 2501 9433
Fax: (852) 2125 6191
Opening hours
08H00-19H00 Monday-Friday
09H00-18H00 Saturday-Sunday & Public Holidays

2. Hong Kong International Airport, Lantau

Information
Tel: (852) 2501 9433
Fax: (852) 2362 5397

Hong Kong Internation Airport Terminal 1, Area D

Information and Ticketing Counter Opening Hours
21H50- 23H50 daily

In Town check-in service for passengers travelling on the Airport Express to the Airport Opening Hours:
06H00-23H20 daily

Early check-in service is available at the airport from 19:00 daily.

3. Flying Blue Customer Service

Information & Reservations
Tel: (852) 2501 9433
Fax: (852) 2125 6190
For more details, please click on Flying Blue

Opening Hours
09H00-18H00 Monday-Friday
Saturday - Sunday & Public Holidays: Closed

Postal address:
P.O. Box 1762,
Guangzhou,
P.R. China

4. Baggage Assistance

Tel: (852) 2216 1088
Fax: (852) 2125 6189
Opening Hours
09H00-18H00 Monday-Friday

Postal address:
PB 156
135, Xin Gang Xi Rd,
Hai Zhu District,
Guangzhou 510275
China

5. Sales & Service Centre

Information and reservations
Reconfirmation is no longer required for flights operated by Air France
Tel: (852) 2501 9433
Fax: (852) 2125 6191
Opening hours
08H00-19H00 Monday-Friday
09H00-18H00 Saturday-Sunday& Public Holidays
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