Air France Sky Team
 

You wish to contact our Customer Relation Department

We are here to help you.

You wish to contact us online, please fill in the form or by postal address to: Air France Customer Relations
GPO Box 9981
Hong Kong

Fax: (852) 2581 4944

Online form
For your information

Don't forget to send original supporting documents which will allow us to process your request: these include invoice, ticket receipt, boarding pass, etc to the following address:

Air France Customer Relations
GPO Box 9981, Hong Kong

If your claim concerns Flying Blue…
Have you lost your Flying Blue card? Are there Miles missing from your account? Are your Flying Blue personal details up-to-date? The Flying Blue Customer Care department is here to help and will answer all your questions
Flying Blue Customer Care department
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