Contact our sales departments

Air France makes every effort to answer your questions and accomodate your requests.
Don't hesitate to use our search engine or to consult our help sections below.
We would draw your attention to the fact that emails impersonating Air France are currently circulating. These malicious emails include links whose aims are to recover your personal information.
Please note that Air France will never ask for your personal information by email or any bank account information. We recommand extreme caution and to never provide your credit card information by email. Only requests made directly to our services have to be taken into account.

Air France Call Center

To make a reservation, get real-time information or ask questions, please contact our agents by phone at:

+233 (0)544-315 503

  • Other contact :

Trade & Corporates : 233 302 214726 /214727

Flying Blue : 233 (0) 242 426 001

BlueBiz : 233 302 214726 /214727 

  • Working Hours :

Business hours : Mondays -Fridays : 08:30-17:00
Weekends : closed
Holidays : closed

Emergency Travel : service desk at check-in area – 18:00 – 20:00

  • Exceptions/ Holidays :    

January 1st Closed
March 6th : Closed
May 1st : Closed
May 25th : Closed
July 1st : Closed
December 25th : Closed
December 26th : Closed

Air France ticket offices

Our ticket offices located in cities and our ticket counters at the airports are ready to welcome you.


Find all information and contacts relating to BlueBiz, our loyalty program for small and medium sized businesses.

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