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Air France Travel Insurance

Air France and our partner Mondial Assistance bring you 2 travel insurance services adapted to your needs before and during your trip, as well as a Travel Assistance service available during your stay.
Need to cancel or change your travel plans due to unforeseen events? Rest assured, thanks to your travel insurance.
It´s the perfect insurance policy for anyone living in Metropolitan France, the French overseas territories, or Europe

Pay less when cancelling your flight

Need to cancel or modify your flight due to unforeseen events? With the Cancellation/Modification – Missed Flight insurance policy, Mondial Assistance will reimburse all cancellation and modification fees or the non-refundable portion of your ticket*, as well as all extra options purchased before and after booking.

Please note: to make sure your cancellation fees are reimbursed, you must inform Air France and Mondial Assistance of any changes in your plans before your trip´s departure date.

The policy covers you in case of:
  • illness or accident affecting you or a member of your family,
  • a family event (death of a family member, interview for an adoption, etc.),
  • terrorist attacks in your destination,
  • professional alterations (dismissal, new job, modification of paid vacation dates by your employer),
  • theft of your ID or passport up to 48 hours before departure,
  • etc.
If you cancel your departure flight, you must first inform Air France. Then, you must inform Mondial Assistance by phone or online within 5 days of the event leading to the cancellation.

* Within the limit of the cost of the original ticket.

Miss your flight, not your trip

Missed your flight? Cancellation/Modification – Missed Flight insurance covers:
  • the price of a new departure and/or return flight* for the same destination for a departure within 24 hours after your original flight,
  • any modification fees.
Please note: we strongly recommend you take all necessary measures to arrive at the airport before your flight´s Check-In Deadline!

Please remember that you should inform Mondial Assurance immediately in case of a missed flight.

* Within the limit of the cost of the original ticket.

How to subscribe

Remember to take out Cancellation/Modification – Missed Flight insurance when you book your ticket online, at a ticket office or by phone.
For your convenience, this insurance is now offered systematically for all online reservations.

This is a description of the "Travel Assistance" option and has no contractual value. For policy terms, please refer to the general conditions. Travel insurance contracts are taken out with AGA International, listed here by its commercial name Mondial Assistance.

Mondial Assistance, the travel insurance specialist

Air France and Mondial Assistance working together to offer the best in travel insurance.
Mondial Assistance and Air France have a shared passion for customer satisfaction.

Mondial Assistance at a glance:
  • 33 operational centers on 5 continents, a network of over 400,000 service providers around the world,
  • 2 areas of expertise: travel insurance and health insurance,
  • Intervention around the world, without exception, to provide a 24/7 service to its policy holders.