At your service
With your VoyageurREWARDSTM account number, you can access all the features of your dedicated online space: view Point statements, request Rewards, claim missing Points, update contact information, etc. This area is completely confidential and secure.
Voyageur Reward
Your account is just a few clicks away
Once your company has enrolled in the VoyageurREWARDSTM program, Air France will send an e-mail with your account number and a password to access your dedicated space. From there, you can take advantage of all our online services.
Did you lose your password?
Answer a few questions to help us identify you and a new password will be sent to your e-mail automatically!
Your Points statement
What is the status of your account? How many Points has your company collected
Request your Reward online
Would you like to take advantage of a reward ticket, upgrade or excess baggage allowance? Reserve and pay for your reward with Points.
Update your company´s account details
Due to a technical difficulty, we are unable to modify your company´s information online at this time.
We are currently working to resolve this issue. In the meantime, you may send your updated contact information to the following e-mail address: mail.vr.cai@airfrance.fr.
We apologize for the inconvenience.
We are currently working to resolve this issue. In the meantime, you may send your updated contact information to the following e-mail address: mail.vr.cai@airfrance.fr.
We apologize for the inconvenience.
Claim your missing Points
Was your VoyageurREWARDSTM number not noted at the time of booking? Have the Points credited to your account with an online form!