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Booking fees are administrative costs related to the sale of a ticket.

They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Booking fees vary depending on:

- point of sale (online, Air France ticket office, etc.),
- place of issuance (online or by phone, etc.).

Ticket changes:

Booking fees Change made on
airfrance.cz or
Self-service kiosk
Change made at
an Air France
airport counter
Change made by
phone or at an
Air France ticket office
Ticket purchased on airfrance.cz
or at an Air France ticket office
No booking fees 375 CZK 375 CZK
Ticket purchased on a third-party
or travel agency
No booking fees 750 CZK 750 CZK


Refunds:

Refund fees Refund requested on airfrance.cz Refund requested at an Air France airport counter Refund requested by phone or at Air France ticket office
Ticket purchased on airfrance.cz
or at an Air France ticket office
No booking fees 500 CZK 500 CZK
Ticket purchased from a third-party site or travel agency Refund request to be completed through the third-party website or travel agency used to purchase the ticket*

* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.