Service with a French touch to ensure your trip is a relaxing experience.

SkyPriority: easy access every step of the way*

SkyPriority is your red carpet through the airport, guiding you to your exclusive check-in area where our staff can provide assistance if needed. Interactive kiosks or at a check-in counter: you decide how you want to check in.

Proceed to your cabin at your convenience using our exclusive boarding lines. You receive priority access at every step of your journey, from finding your seat to stowing and collecting your baggage.

We also have interactive kiosks available to make your connections as easy as possible. And at Paris-Charles de Gaulle, our staff is there to provide any assistance you may need.

* Offer available exclusively to passengers traveling with a Flex fare ticket, Flying Blue Gold or Platinum members and SkyTeam Elite and Elite Plus members

Air France Press

With the Air France Press app for tablets and smartphones, you can download French and international newspapers and magazines at no charge from anywhere in the world. How? Simply download the Air France Press app now! Once you've downloaded the app, our digital media selection will be available starting 30 hours before your flight's departure time. Enjoy your favorite newspapers and magazines before, during and after your trip!

Air France Press – new and improved! Now with video on demand, you can create your own personalized entertainment program and download films, TV series, documentaries, cartoons, and more!

This offer is available on longer flights*, starting 30 hours before your flight’s departure.

* Algiers, Amman, Athens, Bucharest, Budapest, Casablanca, Gothenburg, Istanbul, Kiev, Lisbon, Madrid, Moscow, Naples, Oran, Rabat, Rome, Saint Petersburg, Sofia, Stockholm, Tel Aviv, Tunis, Warsaw, Yerevan

Let's stay in touch

Has your flight time changed? Is your baggage delayed? With AF Connect, we will contact you personally to keep you informed of any change. If any unforeseen event impacts your flight, our staff will provide you with the best alternative solution. At the airport, Air France Customer Service is available to assist you at any time.
Would you like assistance throughout your journey at the airport?
At Paris-Charles de Gaulle, Paris-Orly, Bordeaux and Nice airports, you can choose the Meet & Greet Option to receive personalized assistance, seamless passage through security checkpoints and, if needed, in your own language.

Please note: if your flight is provided by one of our partner airlines, certain Air France services may not be available on board or at the airport.

return to top of page