Contact us
From flight delays and refund requests to missing or damaged baggage and lost property, Air France is here to help. We do our best to find a quick and effective solution for you.
Before contacting customer service, have you checked our FAQ? You may find the answer to your question.
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Internet Assistance
Connect with us through social media
Our web teams are standing by to answer any questions you may want to ask through Twitter or on Facebook.
Please send us your personal information (booking reference, Flying Blue number) by private message only.
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Need assistance in using out website? Our helpdesk internet is available to answer your questions:
- The process of reservation and ticket purchase,
- Print your boarding pass,
- Receipt of your Trip ...
For questions regarding the use of our website, please send an email to mail.internet.afc@airfrance.fr
Air France at your service
- Cameroon :
Telephone sales
To purchase your ticket by telephone, please call (+237) 33 50 15 15
- Equatorial Guinea :
Telephone sales
To purchase your ticket by telephone, please call (+240) 09 45 12 from monday to friday 9.00 am to 4.00 pm
- Other demands
You can send an email to mail.cto.dla@airfrance.fr (Cameroon) or mail.cto.ssg@airfrance.fr (Equatorial Guinea)
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