Air France - Sky Team
 
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Complaints

For complaints concerning missing or damaged baggage, please click here .

Contacting our Customer Service Department



We are at your service.
Contact us online.

Or write to us at the addresses below:



Air France – Europe
Customer Care Center
TSA 21235
75564 Paris Cedex 12
France


You can also call us on +41 (0)848 747 100.

(Opening hours: Monday to Friday 08:00 am – 08:00 pm / Saturday 09:00 am - 17:30 pm)