As outlined by the French “IT security and freedoms” law, customers have the right to view, change, delete, or contest any personal data pertaining to them. Requests to exercise this right must be addressed to: Air France – Correspondant Informatique et Libertés – OD.AJ – 45, rue de Paris – 95747 Roissy CDG Cedex.
For some services, these rights may be exercised directly on the website (managing your personal account, reservations, loyalty program, etc.).
Unless you request otherwise upon or after the collection of personal data, Air France reserves the right to use or communicate your personal data to its partners in order to send personalized sales offers. When required by law, personal data will only be used for online prospection once your express consent has been obtained. At any time, you can request that personal data no longer be used for promotional purposes.
If you no longer wish to receive the Air France e-newsletter by e-mail, you can use the unsubscribe link located at the bottom of each message.
If you do not wish to receive offers from Flying Blue and our partners, you can update the communication preferences in your profile by logging in
your Flying Blue account.
The provision of some services is dependent upon the collection of personal data (special meals, medical assistance, etc.). You can, of course, exercise the right to oppose the use of this personal data, but this may lead to your being unable to benefit from these services.
As stipulated by French and international laws and regulations, failure to provide data or providing incorrect data may lead to you being stopped from boarding or refused entry into a foreign country (upon decision by customs authorities, for example), in which case Air France cannot be held responsible.