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Booking fees are administrative costs related to the sale of a ticket.
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).

Booking fees vary depending on:
  • point of sale (online, Air France ticket office, etc.),
  • place of issuance (online or by phone, etc.).

Ticket changes



Booking fees
Change made on
airfrance.au
Self-Service Kiosk
Change made
phone or at an
airport counter
Change made by
phone or at an
Air France ticket office
Ticket purchased on
airfrance.au or at an
Air France ticket counter
No booking fees Not applicable in Australia A$ 28
Ticket purchased on a
third-party site or travel
agency
A$ 20 A$ 55 A$ 55

Refunds



Booking fees

Refund requested
on airfrance.au
 
Refund requested
at an Air France
airport counter
 
Refund requested by
phone

Ticket purchased on
airfrance.au or at an
Air France ticket counter
No booking fees     Not applicable in Australia   A$ 30

Ticket purchased from a    
third-party site or travel
agency

Refund request to be completed through the third-party website or
travel agency used to purchase the ticket*

* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.

**In case of an upgrade or fare difference paid to a higher booking class or cabin, your old ticket conditions will apply in case of cancellation.