Book a flight

Booking fees are administrative costs related to the sale of a ticket.
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).

Booking fees vary depending on:
  • point of sale (online, Air France ticket office, etc.),
  • place of issuance (online or by phone, etc.).

Ticket changes

Change made on airfrance.au
Change made by phone

Ticket purchased on airfrance.au or at an Air France call center

No booking fees

A$25

Ticket purchased on a third-party site or travel agency

A$ 20

Refer to your travel agent

Refunds

Refund requested on airfrance.au
Refund requested by phone

Ticket purchased on airfrance.au or at an Air France call center

Not applicable

€30

Ticket purchased from a third-party site or travel agency

Refund request to be completed through the third-party website or travel agency used to purchase the ticket*

REISSUE

Reissue requested on airfrance.au
Change made by phone

Ticket purchased on airfrance.au or at on Air France call center

Not applicable

€15

Ticket purchased on a third-party site or travel agency

Reissue request to be completed through the third-party website or travel agency used to purchase the ticket*

* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.

**In case of an upgrade or fare difference paid to a higher booking class or cabin, your old ticket conditions will apply in case of cancellation.

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