Remember to send us your refund request before midnight on the same day you bought your ticket on airfrance.ae.
To request an application of the Best Price Guaranteed, send an e-mail to mail.dxb@airfrance.fr including the information detailed below. We suggest that you copy and paste this list and complete the fields directly in your e-mail.
* Mandatory information
1. Your details:
Last name*:
First name*:
E-mail*:
Country of residence*:
Telephone number*:
Flying Blue card number (if you are a member):
2. Your Air France booking:
Departure date*:
Flight number*:
Departure airport*:
Destination airport*:
Number of passengers:
Booking class (Tempo/Economy, Affaires/Business, Première/First):
Ticket Price including taxes:
3. Offer found on another site:
Name of Internet site*:
URL address*:
Total cost of ticket including taxes*:
Please note: Air France reserves the right to refuse any request that is incomplete or containing information that cannot be verified.